Contact Heartfelt Gifts

Need help with an order, delivery question, product query or personalisation detail? We are here to help.

Email support

Email: Support@heartfeltgifts.co.uk

When contacting us about an order

Please include your order number and the email address used at checkout. This helps us find your order quickly and respond more efficiently.

Before placing an order

If you are unsure about personalisation, delivery timing or which gift to choose, contact us before ordering and we will guide you where we can.

Personalised orders

Please double-check names, spellings, dates, punctuation, capital letters and messages before placing your order. If you notice an error after ordering, contact us as soon as possible.