Shipping & Delivery

Shipping & Delivery

At Heartfelt Gifts, every order is handled with care because we know your personalised gift is often being bought for a special date, occasion or loved one.

Processing personalised orders

Personalised products are made to order. Please check the delivery information shown on each product page and at checkout before placing your order, especially if you need your gift for a specific date.

UK delivery

We currently serve customers in the United Kingdom. Delivery options, charges and estimated delivery times are shown at checkout before payment.

Order confirmation

After placing your order, you will receive an order confirmation by email. Please check your personalisation details carefully and contact us as soon as possible if anything looks incorrect.

Need help?

Email us at Support@heartfeltgifts.co.uk with your order number and we will be happy to help.